What is NLP?

Cognitive Ai Chatbots

By in What is NLP? with 0 Comments

With the machine learning that powers many chatbots, AI can help you anticipate customer needs and surface personalized answers to their questions before they even have to ask. And according to Gartner, proactive customer service results in a full percentage point increase in the net promoter score, customer satisfaction score, customer effort score, Algorithms in […]

Read More